In today’s fast paced electronic world you may at times feel overwhelmed by the number of emails and/or survey requests you receive. At Indiana Wesleyan University we understand your concerns considering the number of security breaches that have occurred across many industries. We want you to know we take great care to safeguard your identity at IWU.
We are excited to announce that a new Alumni Directory will be coming your way in 2016. In order for this to occur, an alumni survey will be completed over the next few weeks/months to secure updated alumni information. We want to celebrate who you are, where you are, and what you do. This survey will be completed and managed by Publishing Concepts (PCI). PCI will be contacting our alumni by mail, email, and/or telephone during this process. You will be invited to purchase a Directory. We want to say “thank you” in advance for your participation in this survey to insure your information is correctly included in our new Alumni Directory. There will be a special Career Networking section included in this edition.
If you have any questions or concerns feel free to contact the Alumni Relations office or you may contact the PCI Customer Service Help Desk at 1-800-395-4724.
Frequently Asked Questions by alumni;
- I received an email/postcard/phone call from a company asking for my personal information. They said they were working on a directory for Indiana Wesleyan University. Is this a legitimate project, or is it a scam?
We have partnered with PCI (also known as Publishing Concepts) to produce our new alumni directory. PCI is a company located in Dallas, TX that publishes directories for educational institutions, fraternities, sororities and military organizations across the nation. This project allows Indiana Wesleyan University to receive important updates to our database so we know more about our alumni and how we can better serve you and future alumni.
- How do I know my information will only be used for directory purposes?
Indiana Wesleyan University has a contractual agreement with PCI that states:
a. The names, addresses and information provided to PCI by Indiana Wesleyan University for the publication of the Directory will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the Directory and except as required by court order or law.
b. The Directory will be made available only to alumni of Indiana Wesleyan University. Upon completion of the project, PCI will return to Indiana Wesleyan University any and all electronic files that have been supplied by Indiana Wesleyan University or produced by PCI in connection with the production of the Directory.
- I would like to verify and update my information. How may I do this?
If you have received a postcard or an email with a telephone number, you may call the number to speak with a dedicated representative for the Indiana Wesleyan University project. The representative will verify all the information we have on file for you and make any updates where needed. One of the numbers for the Indiana Wesleyan University alumni is 1-855-912-4613 (toll-free).
If you have received an email with an embedded link, you may go to the online site to review your information. If you have questions, you may call PCI’s customer service desk at 1-800-395-4724.
- Can anyone purchase a directory?
The Indiana Wesleyan University alumni Directory is available for sale only to Indiana Wesleyan University alumni.
- When will I receive my directory?
The total duration of the directory project is about 12 months. Since we began the project in March 2015, the directories will be distributed in March 2016.
- Can I choose some or all of my information not to be printed in the directory?
When you call to update your information, you can tell the representative what information you would prefer to have excluded. You may also communicate this information to the PCI customer service desk (1-800-395-4724) or to the Alumni Association.
- I ordered a directory/package over the phone and would like to cancel my order. How do I do this?
Call the PCI customer service help desk at 1-800-395-4724, and they will take care of this for you.
